Facing a problematic environment at GMCT, Erik Peterson proven to be an ineffective leader in his role as general manager. To resolve this situation, Peterson should have encouraged open lines of discourse with CelluComm and established clear goals and roles within GMCT. Peterson faced problems with: 1) the inequality of CelluComms organizational construction, 2) the political and cultural environment in GMCT, and 3) impertinent forces that were complicating system design and construction. In response to these problems, Peterson chose to tackle happen upon issues on his own rather than delegate responsibility and repeatedly showed an inability to effectively mobilize his workforce or resources. The inconsistency of CelluComms organizational structure complicated care insurance coverage and was detrimental to GMCT. The reporting hierarchy throughout CelluComm was unclear. For instance, when Peterson was first hired, he thought he would be directly reporting to Ric Jenkins, unless then, without formal communication from upper management, he found himself reporting to Jeff Hardy. Arbitrary assignment of personnel and shifting positions throughout CelluComm push confused company structure.
Within eight months, the organizational structure at CelluComm changed four times, both at the upper management level and GMCT. This created confusion of reporting responsibilities, political tension, and reluctance to comport responsibility and action. This reluctance may be also attributed to Ric Jenkins daunting personality and reputation for firing poorly performing managers. Furthermore, the enormous distance between headquarters and the regional office leave Peterson without the autonomy required to make decisions in a start-up environment. CelluComms unwillingness to compromise on matters such as employee reassignment or to allow Peterson to make decisions on the fly led to a series of missed opportunities and complicated situations. Significant delays at the corporate... If you involve to get a full essay, order it on our website: Orderessay
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